Revolutionize how you ask and learn with our AI-powered research tools
Let our team of digital superhuman researchers take care of the entire survey and interview process, so you can focus on the actions
Benefits vs traditional customer research
Design a best-practice study in <5 minutes
Traditionally it took significant time and expertise to set up a good research study, we make it easy!
Our platform takes best-practice questions & methodologies and tailors them to your specific business, customers and areas of interest
A short personal conversation replaces the old-school survey
Surveys come across as impersonal and static, offering limited qualitative depth while often being time-consuming to complete
Instead, we use AI-moderated interviews for a quicker, more personalized experience with intelligent follow-up questions
Real-time insights with automated hypothesis testing
Analyzing research results used to be a time consuming exercise, especially when it comes to getting important qualitative insights from open text answers
Our fully automated platform dynamically extracts key quantitative and qualitative insights, recognizes trends, tests hypotheses, and allows you to see emerging insights in real-time
Evolving questions,
expanding knowledge
Traditional surveys are static and difficult to change once launched
Our method is dynamic, with questions evolving over time based on emerging insights and evolving areas of interest
Launch a tailored best-practice study in <1 hour
Traditionally it took significant time and expertise to set up a good research study, we make it easy!
Our platform takes best-practice questions & methodologies and tailors them to your specific business, customers and areas of interest
A short personal conversation replaces the old-school survey
Surveys come across as impersonal and static, offering limited qualitative depth while often being time-consuming to complete
Instead, we use AI-moderated interviews for a quicker, more personalized experience with intelligent follow-up questions
Real-time insights with automated hypothesis testing
Analyzing research results used to be a time consuming exercise, especially when it comes to getting important qualitative insights from open text answers
Our fully automated platform dynamically extracts key quantitative and qualitative insights, recognizes trends, tests hypotheses, and allows you to see emerging insights in real-time
Evolving questions,
expanding knowledge
Traditional surveys are static and difficult to change once launched
Our method is dynamic, with questions evolving over time based on emerging insights and evolving areas of interest
How it works
Generate interview guide
Based on best-practice methodologies and years of experience
Select which topics you are interested in, e.g. customer satisfaction, and let our algorithm generate a set of tailored research questions.
You can build on any existing information or hypotheses you have, or start from scratch and learn through the research.
Start gathering customer input
through AI-moderated interviews
Choose one of the supported distribution methods:
- Fully automated - We connect with your CRM and proactively reach out to your customers through their preferred channels
- Manual - We provide you with a link you can share with your customers
- Market sample - We gather paid responses through our integration with established customer research panels
Our AI interview agents then autonomously conduct the interviews, using intelligent follow-up questions to get to a deep customer understanding.
Get deep high-quality insights
From automated results analysis and synthesis
The platform automatically analyzes incoming responses, taking several steps to provide you with the most important insights:
- Quality checks - Ensuring overall data quality and highlighting any particularly insightful responses
- Classification of qualitative answers - Dynamic classification of answers based on identified themes, e.g. key drivers of customer satisfaction, improvement opportunities
- Holistic insight synthesis - Our AI analyst takes a holistic approach to identifying and prioritizing the most important insights, e.g. considering customer segments and correlations between multiple questions
The prioritized insights are regularly shared with you and your team, and can be further explored through intuitive dashboards.
Learn over time
by adjusting the interview script based on emerging insights
Based on emerging insights, evolving hypotheses, and your priorities, the interview script is dynamically adjusted to focus on the most relevant areas and uncover new insights.
Over time, we can use the data and insights gathered to create a 'digital twin' of your customers which you can ask any question you want.
